TRUSTEE FIRE & SECURITY

Terms Of Use

Last updated: October 2025


Who we are

This website is operated by Trustee Fire & Security LTD (“we”, “us”, “our”).
Company number: 01407171
VAT: 324107205
Registered office: Trustee House, Cray Valley Road, Orpington, BR5 2UB.
Contact: info@trusteefiresecurity.com | 02084615476.
Domains covered: www.trusteefiresecurity.com, www.trusteefiresecurity.co.uk.


What these terms do

These terms govern your use of www.trusteefiresecurity.com (the “Site”). By using the Site you accept these terms. If you do not agree, do not use the Site. Separate terms apply to any quotations, installations, monitoring, or maintenance we provide offline.


Changes

We may update the Site and these terms at any time. Continued use means you accept the changes.


Using the Site

– Use the Site lawfully and for its intended purpose.
– Do not copy, scrape, attack, disrupt, or try to bypass security.
– Do not upload or transmit malware or illegal content.
– Availability and accuracy are not guaranteed.


Accounts and portals

We do not offer user accounts or client portals on the Site. If we add one later, you must keep credentials confidential. We may suspend or terminate access for misuse.


Information on the Site

Content is general information only. It is not technical design or life-safety advice for any premises. Decisions about systems require a site survey and a written proposal from us. Specs and images are illustrative and may change. See our accreditations: www.trusteefiresecurity.com/accreditations.


Quotes, bookings, and payments online

We do not take online bookings or payments on the Site.
Invoice payments are due upon receipt unless our invoice states otherwise.


Third-party links and embeds

The Site may link to or embed third-party services, including YouTube and Google Maps. Their terms and policies apply. We are not responsible for their content or practices.


Intellectual property

All Site content, trademarks, and logos are owned by us or our licensors. You may view and print pages for personal use. You may not reproduce or use our branding without prior written consent.


Our responsibility to you

Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.
Subject to that, we are not liable for:
– loss of profit, revenue, data, business, or goodwill;
– indirect or consequential loss;
– losses arising from reliance on Site content without a survey or written advice.
Any implied terms are limited to the maximum extent permitted by law.


Your responsibility to us

You agree to indemnify us for losses arising from your breach of these terms or misuse of the Site.


Privacy and cookies

See our Privacy Policy: www.trusteefiresecurity.com/privacy-policy
See our Cookie Policy: www.trusteefiresecurity.com/cookie-policy
Manage choices in Cookie Settings on the Site.


Viruses and security

We do not guarantee the Site is secure or free from bugs. Use your own anti-virus protection.


Suspension or withdrawal

We may suspend, withdraw, or restrict the Site for business or operational reasons. We will try to give reasonable notice where practical.


Governing law and jurisdiction

These terms and any non-contractual obligations are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that UK consumers may bring claims in their local courts.


Contact and complaints

For concerns about the Site, contact info@trusteefiresecurity.com or call 02084615476.